A complaint is how we say no, how we refuse to acquiesce to a situation. We might say no to a harasser and to the institution that enables harassment. But saying no within an institution, or to one, is no simple matter. It often leads to being shut out or shut down. In this lecture, I explore how no is a small word with a lot of work to do; or how we have a lot of work to do to keep it going. Even when a no shuts a door, that no can be passed down and picked up by others. A no can be how we clarify our projects and find our people. I will be drawing on my forthcoming book, No is Not a Lonely Utterance: The Art and Activism of Complaining.

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