This lecture explores complaint as non-reproductive labour, as the work you have to do not to reproduce an inheritance. The lecture explores the gap between how complaints are represented by organisations (often through flow charts, as being clear, linear and progressive) and how they are experienced by those who make complaints (as being messy and circular). Those who make complaints often know about organisations given what complaints do not bring about. The lecture considers stories of how complaint “come out” as queer stories, reflects on filing cabinets as institutional closets and explores institutional and queer uses of doors. The lecture reflects on complaints in relation to queer use, as the political work of opening up spaces to enable them to be used by those for whom they were not intended.

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